The Patient Experience

I’m sick today and don’t quite feel up to writing anything substantial, but since I’m sick I began to think of my experiences at the doctor. Generally, when you’re sick, it’s the one time you have zero patience for the dealing with all of the overly-sterile and industrial lit waiting rooms, the over worked staff, and…if you honestly have the desire to suffer…the absolute atrocity of trying to place a phone call to a healthcare professional. Doctors offices have likely come a long way, but they could be much better.
One Medical (http://www.onemedical.com/) has the aim of setting new standards for care based on creating a better patient experience.
Without further ado, ladies and gentlemen, Dr. Tom Lee, the founder of One Medical:

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